Ground Staff Training in Chennai


At ZEFT, we have been providing some of the best quality training services for more than 8 years now. Known for ZEFT EnglishLabs and boasting of over 12 branches located in Chennai, Mumbai and Bengaluru, our aviation division ZEFT Aviation is also rapidly growing. ZEFT Aviation is now making giant strides in the field offering quality career-centric courses in Aviation industry for desiring aspirants. Trainers are highly qualified with industrial experience. If you have ever dreamed of making it to the skies, join ZEFT Aviation

Why ZEFT Aviation?

We offer Govt. approved certification for our aviation industry-related courses.
Candidates are trained in actual aircraft under real simulated environments.
The training curriculum is internationally recognized.
Placement assistance for air hostesses in both domestic and international airlines.
Our experience in the aviation industry exceeds 40 years.
Internships with major airline
Complimentary finishing school training for candidates.
Complimentary foreign language classes.


Ground staff refers to the set of people that work in the airport terminals. Whereas some ground staffs are responsible for the inspection storage and transportation of passenger luggage and cargo, others are required to stock flying aircraft with food and beverages to be distributed during the flights.

The ground staff also perform many duties that ensure the comfort and safety of air passengers. They handle the baggage moving it on and off from conveyors. They are responsible for the cleaning of the airplane’s interiors after a flight and sometimes, the runways need to be cleaned as well.

With an exciting salary package, the ground staff position is an entry-level job in the aviation industry. However, these provide a great opportunity for aspirants to rise in aviation-related careers. The opportunities for ground-handling companies have been on the rise as major airline companies have started outsourcing these jobs.

Another exciting part of the job is that the ground staff members are paid high incentives. Those with a flair for leadership and who are ready to take on more responsibility can aim for higher management positions later on.

Not sure where to Start your Journey? If you want to Fly as an Air Hostess, Start with our Air Hostess Training in Chennai Programme. If you prefer to be on the Airport Terminal, Consider taking up Airport Ground Staff Training Courses in Chennai at ZEFT Aviation.


The Diploma in Ground Staff Course demands aspirants with the following prerequisites:

  • Any undergraduate degree
  • Over 18 years of Age
  • Must be ready to do physically demanding work
  • Good communication and interpersonal skills
  • Should enjoy working outside, regardless of the outdoor temperature
  • Be a team player
  • Be physically fit
  • Must possess these minimum height measurements:

Girls: 155 cm Boys: 170 cm

  • Must be able to follow and maintain the highest value safety standards
  • Should possess a passport to get into the airport


There are many positions that a trained ‘Diploma in Ground Staff’ student can apply for. Some of them are:

  • Surveillance Staff
  • Check-in Counter Staff
  • Ramp Staff
  • BMA (Baggage makeup Area)Staff
  • Load & Trim Officer
  • Baggage Screening
  • Passenger Safety officer
  • Arrival hall Staff


  • Hierarchy of the Organization
  • Airline Terminology
  • Layout of Airport
  • Familiarization of Standards
  • Ground Operations Manual
  • Airport Codes
  • In-Flight catering
  • Basics of Baggage Handling
  • Baggage Rules
  • Checked baggage
  • Cabin baggage
  • Security
  • Free and Excess Baggage
  • Screening of baggage and X-ray
  • Baggage Make-up Area BMA
  • Load and Trim
  • Ramp Operations
  • Step-Ladder, Ramp
  • In-flight experience
  • A/c Cleaning
  • Waste Management
  • Fuelling
  • Departures of Flights
  • Arrivals of Flights
  • Check-in
  • Care for disabled passengers
  • Cabin Familiarization
    • Grooming, Etiquette, and Personality Development
    • Soft Skills

    Effective English Communication


    The following are the course objectives:

    • To train in a manner to create efficiency in ground operations through the operational and management modules that are taught
    • To teach best practices as done by industry experts who impart the course.
    • To improve on-time performance of the ground staff when on the job
    • To familiarize the ground staff with knowledge of the complex environment in the modern airports


    • This is a job that demands precision
    • The employer expects that the candidate to be physically fit
    • Skilled and trained professionals are appointed only for a specific task
    • The employer expects the trained staff to be proficient in speaking English and a regional/foreign language and people’s skills
    • Must be able to move, bend and navigate into aircraft cargo enclosures
    • Perform repetitive tasks with a high amount of accuracy

    ZEFT Aviation is Rated as the Best Aviation Academy in Chennai by Business Review Today. Come & Join at ZEFT Aviation – a Leading Airport Ground Staff Training Institute in Chennai & Start Your Dream Career in Aviation Industry! Our Ground Staff Training in Chennai Programme is Globally Recognized!

    Know More About Ground Staff

    In India Aviation industry is growing really fast and it has great potential to employ new work force. In Aviation there are many jobs opportunities in Ground staff, cabin Crew and Technical, non technical jobs. Ground staff responsibility is to ensure the safety and comfort of passengers and crew members. Join Ground Staff Training in Chennnai.

    The job of the Ground Staff is very immense, some ground staff works directly with Airoplane. The technicians and maintenance workers also fall in this category. Their duties include to check each every detail for smooth functioning of aircraft.

    Enquire Now


    by Vignesh C on ZEFT Aviation
    Best Aviation training

    I am very much satisfied with zeft. They helped me in getting placed and the trainer gave me his full support. Thanks to my trainer and zeft.

    by Shakthivel on ZEFT Aviation
    Aviation training

    This is the best training place... The ambiance is good and the trainers are very friendly.

    by David Kanan on ZEFT Aviation
    Ground staff training

    I successfully completed Ground staff training at zeft... Very good training and friendly trainer.

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